A cartoon customer service concept showing a men in a headset speaking to a woman on a mobile phone.

Service and Support

Here for you throughout our partnership.

We've just signed our second agreement with First Copy. Great customer service experience at every stage of the process, backed up by knowledgeable staff and solid products. Thank you!
Trustpilot, 2022

How To Access Our Helpdesk

We have our own helpdesk as well as an in-house analyst team. Both teams offer remote support, and our analysts can provide ‘boots on the ground’ as well where necessary.

To contact the helpdesk please call 01223 811311 or email mps@firstcopy.co.uk (alternatively there is a contact form below).

Learn more about related topics using the tiles below.

Contact us now

Our Helpdesk is open 9-5pm, Monday to Friday. 

Fill in this form to send us a message 24/7 and we will call you back, or call us on 01223 811311 during opening hours.

Further Information

Xerox VersaLink in a busy office. A man sits on his laptop in the foreground and a man and woman chat across the printer in the background.

Managed Print Services

Learn why our customers choose MPS contracts.

A white woman with blond hair loads paper into a Xerox printer.

Consumables

Automated toner deliveries is one of the benefits of MPS.

A silver electric car in the foreground and two First Copy large vans in the background.

Re-sites and Storage

Moving office? We can help you with transport and installation.

A mature man in a yellow shirt and headset smiles at the camera from his desk.

Accounts

For billing enquiries, please send a contact form below.

Trending Posts