Vacancies

About us

First Copy is on a mission to support businesses and other organisations to print and manage documents flexibly, sustainably, securely and to a high standard. To do that, we need to invest in our team and bring new people into the business to support our existing customers and help us find new ones. 

The Account Manager role will put you at the forefront of our brand, proactively engaging with existing and potential customers to highlight how we can make their lives easier and support them to get the most out of their products and services.

An interest in technology and print applications will make this role more rewarding as you’ll be able to understand changes as they come and help our customers do the same.

We are looking for people with a proactive outlook, excellent communication skills, a drive to win business, and the motivation to go and get it. 

About you

• First and foremost, you will enjoy talking to people, whether face-to-face or on the phone/over video call, and building relationships with new people.
• That means excellent verbal communication skills and the confidence to call people or walk into a networking event to represent the company.
• You will be resourceful, tenacious and use your initiative to do your best for existing customers and persuade future customers to give us a try.
• You will be professional and engaging, able to empathise, and great at listening to what your customers need.
• We need you to be self-motivated and ambitious, able to keep up with technological changes to support even the largest businesses confidently. 
• You will be a team player who is happy to get to know everyone and contribute to the business’ overall success.
• You will be honest and uphold our values: trustworthy and knowledgeable.

Responsibilities

• Managing allocated accounts and being a point of contact for associated queries, keeping in touch and being accessible.
• Proactively looking for new business opportunities, potentially within your own territory. This will include online, phone and in-person prospecting.
• Attending networking events and trade shows to meet new contacts, explain what we do and generate leads for our sales team. These may take place across Cambridge, Norfolk, Suffolk, Essex and beyond.
• Using LinkedIn to share content, make connections and build pipelines.

Location

First Copy is based in Bottisham, Cambridgeshire (CB25 9BB). We have a flexible/hybrid working environment.

Working hours

35 hours per week, Monday to Friday

Salary

Dependent on experience.

We do not hire engineers directly, but we can point you to Xerox contacts who can advise whether any vacancies are available. Please use the form below to contact us.