Xerox Intelligent Workplace Services

Intelligent Workplace Services represented the development of Xerox MPS into something much bigger. First Copy’s core offer had grown beyond the printed hard copy page and your cost per copy. 

Gone are the days when your office printer was only for printing. Today, your multifunction printer is a digital hub that connects your hard copy documents to your digital ones. Your MFP allows you to scan, transform, translate, route and share your documents. It also automates your office processes and offers time-saving apps to help you work flexibly and efficiently. It’s for this reason that a few years ago, Xerox Managed Print Services (MPS) were rebranded under a broader umbrella: Intelligent Workplace Services (IWS).

The world continues to become ever more digital; the number of connected devices is rocketing, and cloud computing and apps have brought about digital transformation in businesses and organisations around the globe. The arrival of the coronavirus epidemic accelerated the evolution of flexible and hybrid working to such an extent that it’s likely to be the norm well into the future. 

IWS recognised these changes and offered solutions for a workforce that expects to do more business on the move, share and collaborate with ease but keep everything secure at the same time. What’s more, Intelligent Workplace Services offered scalability and adaptability, evolving with you as your business grows and develops.

Security has never been an afterthought. IWS (now MPS, of course) is innovative but still comes with benchmark security technology, including services and partnerships with security experts like McAfee and Cisco. Prevention, detection and protection services keep your data safe.

The portfolio of services offered under the IWS umbrella includes analytics, workflow automation, content management, security solutions and print infrastructure optimisation. It also encompasses the now-traditional core capabilities of Managed Print: fleet management, print management and workplace assessment. Ultimately IWS aimed to offer an efficient workplace with productive employees in a secure environment. At First Copy, we would also add flexibility and well-being to productivity as core components of a modern office.