Who we are
For 25 years, the team at First Copy, in partnership with Xerox, has given its customers the peace of mind to focus on their core businesses and concentrate on achieving their goals. We do this by providing trusted, excellent service and support for all their document management and workflow solutions.
Our service delivery is focused on every member of the First Copy team taking the strain on your behalf, growing with you in partnership to secure your success by forming a strategic partnership with your organisation to help unlock your potential and enhance efficiency and profitability.
With an emphasis on relationships, we will always have someone here to help you. From our ‘level 1’ helpdesk professionals, one of your dedicated account managers, or a field-based customer service specialist making a visit, we are always here for you.
First Copy began as a pioneer of the Xerox Concessionaire Channel in the UK and has always been a Xerox mono branded partner. Our relationship and industry experience with Xerox means we hold ‘Gold Partner’ status allowing us to provide the full range of Xerox equipment, software and service including its market leading Managed Print Services. With these credentials, expertise and tools to hand, First Copy is able to carry out a “complete view” of your current systems to enable a better understanding of your internal processes and current situation and create a transparent, cost efficient document workflow solution for you.
Awards and Accreditations
- Xerox Concessionaire Gold Partner
- Fully NAPPS Accredited
- Industry Leader for supply of Managed Print Services (Gartner November 2014)
- BLI winner for “Solutions Line of The Year 2014”
- ISO 14001 Certification (Environmental Management)
- ISO 9001 Certification (Quality Management)
- Xerox Concessionnaire ''Top website performance 2016''