How Managed Print Services Work

Working alongside your IT Team using Xerox’s analytics-based approach, we can help you understand the full scope of your print environment across both Xerox and non-Xerox devices. This approach enable us to capture and analyse your live data, bench-mark you against your competitors and provide you with a detailed understanding of your operating environment and thorough assessment of your document workflow.

Xerox’s ‘ tools’ architecture enables us to incorporate thin, thick and cloud-based technology for local, regional and global support meaning we can work with you and your IT team in whatever environment you have.


Your MPS solution will be developed to incorporate benefits such as fixed cost printing, standardised devices, automated service and consumable supply and a leading Xerox service level agreement.

 

Steps to Print Management

Assessment

Our experienced consultants will review your current device infrastructure and identify opportunities to improve workflow, reduce costs and streamline operations.

Design

Working alongside your IT Department, we will carry-out a ‘Complete View’ audit which involves gathering data via Xerox software as well as an onsite appraisal which will help us better understand your internal processes and give you an overview of your current situation. With this information to hand, we will then work with you to create a transparent, consistent, more cost efficient, document workflow solution.

Implementation

Our team will work with you to ensure there is a smooth transition to the service, install software and hardware, arrange any necessary training and establish the most effective processes to ensure your business maximises productivity and cost-savings.

Management

Supporting you with routine maintenance, troubleshooting and repairs, ordering supplies and tracking your usage, your account manager will ensure the print service plan is achieved and your business requirements are met.

Once your solution is implemented we don’t stop there - we will support you with:-

  • Routine maintenance
  • Troubleshooting
  • Repairs
  • Consumables and spares ordering
  • Usage tracking



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